FAQ

You can return a new product without signs of use within 14 days from the moment of purchase according to law "On Protection of Consumer Rights. You can return the product if: when reviewing a new product, the color or size did not suit you; the product is not what you expected; the product does not correspond to the description or photo; goods of inadequate quality. Important! The product must not lose its appearance. The packaging, sales receipt (or delivery note), warranty card must be saved.

International delivery to Estonia, Latvia, Lithuania, Moldova, Germany, Poland, Romania, Slovakia, Czech Republic and Hungary takes from 3 working days.

If you have any questions about the order, our manager will help you by phone +38-(093)-747-43-03

To register on our website, go to the upper right corner of the page and click on the icon. After that, a window will open in which you need to fill out the form. After entering all the necessary data, click "Register". To authorize on the site, also click on the icon and enter the data you specified during registration. Usually, the email address is used as your login for the account. You also have the option of logging into your account through your accounts on social networks such as Facebook or Google. It is important to remember! If you have an existing account on UA Patcher and use social networks for authorization, make sure that the data on the site and in social networks match to avoid creating a duplicate account. To do this, you can connect your accounts in the "Personal data" section. in your personal account on the Rosetka website.

Registering on our website opens your personal account, which is a powerful tool to facilitate your shopping experience. This personal account was created to make your purchases in our store even more convenient and functional. Registration not only simplifies the process of repeated purchases, but also gives you the opportunity to actively manage them from your personal account.

The cost of international delivery depends on the destination. If you did not find your country, please email us at uapatcher@gmail.com or fill out the contact form. We ship orders to the countries listed below: Poland and Weight up to 2 kg – 10 $ Weight up to 10 kg – 15 $ Weight up to 30 kg – 20 $ Estonia, Latvia, Lithuania, Germany, Romania, Slovakia, Hungary, Czech Republic Weight up to 2 kg – 13 $ Weight up to 10 kg – 18 $ Weight up to 30 kg – 35 $

Delivery conditions Delivery time: 3-5 days. When the order arrives at your place of residence, a Nova Poshta employee will contact you to agree on the delivery date. Payment with a plastic gift certificate is not available. It is possible to use an electronic gift certificate. The maximum amount of cash payment is 49,999 UAH. If the weight of the cargo is more than 30 kg, unloading from the car is carried out by the client himself. If you are unable to unload the order yourself, use the "Lift to the floor" service. The minimum order amount is 200 UAH. Climbing to the floor Lifting oversized loads is paid for separately.The need for the service and its estimated cost is specified by the store during the order process.

UA Patcher ships orders to these countries: Estonia Latvia Lithuania Moldova Germany Poland Romania Slovakia Czech Republic Hungary

Patches is a small embroidered or applied mark that is often used for identification team members, celebrating achievements or expressing individual style. Creating your own patch allows you to add a personal touch to your clothing, bags, backpacks and other items. It's also a great way to express your creativity and tell your story.

The patch creation time depends on the parameters you choose. Usually, after the order is completed and the design, manufacture and are approved patch delivery takes from several days to several weeks.

Patches can be used on almost any textile, such as t-shirts, jackets, bags, hats and many others. They are also ideal for personalizing workwear, gifts or business promotional materials. If you have other questions about create your own patches online , feel free to contact our support team. We are ready to help you make your ideas a reality!

The patches are quite durable, but you can extend their service life by following a few tips: Avoid washing in hot water and using aggressive chemicals. Do not iron the patches directly on top, use extra fabric or paper for protection. Avoid too much tension on the patch.

It is easy and convenient to create your own patch online. Here are the steps to help you with this: Choose a Design: Before you begin, you need to choose or create a design for your patch. You can use ready-made drawings or create your own using special design programs. UA Patcher provides design services. Choose size and shape: Choose the size and shape of the patch. This will help you determine where you will use it. Select Material: Select a material for your patch. UA Patcher manufactures fabric and Velcro patches. Order online: Order a patch online at UA Patcher after choosing your options (size, quantity, etc.). Wait for Delivery: After you order your patch, wait for it to be delivered to the address you specified.

The main difference between an embroidered patch and a printed (printed) patch is how the image or text is applied to the fabric. Printed (printed) patches: Manufacturing Process: Embroidery is done with a needle and thread on a fabric that creates an image or text Appearance: The embroidered patches have a sophisticated and three-dimensional appearance due to the thread embroidery Embroidered patches: Manufacturing process: The image is applied to the fabric by printing, often using textile printing techniques Appearance: Printed patches have a flat appearance and do not have the same 3D effect as embroidery